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Client experiences

Hands-On Representation

Read what my clients have to say about working with us.
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Everything Handled. One Point of Accountability.

Buying or selling a home shouldn’t feel like a second job. It shouldn’t require you to manage contractors, chase updates, or wonder who’s actually responsible when something important comes up. My approach is simple: if we work together, I own the process from start to finish.

I don’t delegate the critical parts of the job. I stay personally involved because clarity, timing, and execution matter - and accountability only works when it’s clear who owns the outcome.

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One Point Guard. No Hand-offs.

Many agents operate as managers of people. I operate as the point guard.

That means:

  • I handle showings and strategy personally
  • I’m directly involved in negotiations
  • I stay engaged through inspections, repairs, and closing
  • You’re not passed between assistants or junior agents

This level of involvement isn’t scalable - and that’s intentional. Working with fewer clients allows for better execution and fewer mistakes, especially in higher-stakes Austin real estate transactions where details matter.

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Full-service Execution for Sellers

Selling a home often requires far more than putting a sign in the yard. Preparation, timing, and execution are what protect value - especially in West Austin, where buyers are discerning and pricing mistakes are costly.

For sellers, I take responsibility for the entire make-ready and execution process, which often includes:

  • Pre-sale strategy and positioning
  • Renovations, repairs, and cosmetic improvements
  • Contractor coordination and timeline management
  • Oversight for out-of-state or hands-off sellers

With a high-end builder as my business partner, we’re able to take on projects most agents avoid and manage them cleanly from start to finish. Sellers don’t need to manage trades, chase updates, or worry about missed details - that responsibility sits with me.

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Thoughtful Representation for Buyers

On the buy side, hands-on representation matters just as much.

I’m present at showings, proactive during due diligence, and deeply involved in negotiation strategy. My role isn’t just to help you win a home in Austin - it’s to help you avoid the wrong one. That means calling out issues that affect value, resale, or long-term livability before they become regrets.

When something doesn’t make sense, I’ll say it. When walking away is the smarter move, I’ll recommend it. That level of honesty only works when the relationship is built on trust, not pressure.

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Built for Complex Situations

This approach is especially valuable for:

  • Out-of-state sellers
  • Busy families who don’t want another project to manage
  • Homes requiring preparation or renovation before sale
  • Buyers navigating competitive or off-market opportunities

Complex situations demand clear leadership. My job is to absorb that complexity so you don’t have to.

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A Deliberate Approach

Hands-on representation isn’t for everyone. It requires involvement, decisiveness, and trust on both sides. I work with a limited number of clients at a time so I can stay fully accountable to each one.

If you’re looking for a passive experience or a delegated team structure, we won’t be the right fit. But if you want a single point of contact who treats your home and your time with the seriousness they deserve, this is how I work.

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The Next Step

There’s no script or pitch here. If this approach aligns with how you think, the next step is simply a conversation - to see whether working together makes sense.

Related Pages

Further insights and information to support your real estate decisions.

Marketing That Creates Demand

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Meet Brandon Galia

Meet Brandon Galia

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